HOTEL POLICIES

Reservation Policy - Two or three night minimum on most weekends in the fall and summer season. We require a deposit equal to 50% of the total booking to guarantee a reservation, the remaining balance will be due 30 days prior to arrival date.

Reservation/Security Policy - All guests must present a valid credit card upon check in.

Payments – All rates are subject to 11.5% State and Local taxes. We accept American Express, Visa, MasterCard, and Discover. A deposit of 50% of the booking will be due at time of reservation. Reservations are charged in full approximately 30 days before arrival. All bookings made within 30 days of arrival will require payment in full at the time of booking.

Cancellation – Prior to 30 days from arrival date, any cancellation will be given a full refund. Deposits will be refunded in full, back to the account in which the deposit was issued from within 48-72 business hours from cancellation notice.

Full payment is due 30 days prior to arrival date. Any cancellation within 30 days of arrival will be given a credit towards a future stay only for those days that can be rebooked.

Covid-19 - During this time of concern over the Covid-19 issue, we will be taking extra precautions to assure your health and safety. We are implementing additional cleaning procedures in our rooms & common areas. Our staff will be following all CDC and American Hotel and Lodging Association recommended practices relative to cleaning protocol, physical distancing, and PPE.  We DO NOT provide daily housekeeping, however, you may request additional items to be delivered to your room as needed.  Unvaccinated guests and employees are required to wear a mask in all public areas.

No Smoking Policy - Wisconsin state law prohibits smoking in all private and public rooms.

The DöRR Hotel also has a no smoking policy on all private balconies/patios.  

Smoking is allowed outdoors, on the grounds and in public outdoor areas. Please be careful to extinguish all smoking materials and deposit in appropriate waste receptacles.  Please be considerate of fellow guests.

There will be a $500 cleaning fee if, in the opinion of management, there has been smoking in a room which necessitates cleaning draperies, carpet, and linens.

Pet Policy - Sorry, we DO NOT allow pets in the hotel.  There will be a $500 cleaning fee if, in the opinion of management, there were signs of a pet in a room which necessitates cleaning carpets and upholstery.